Database Management Specialist(utility background)
Full Time • Paramus
POSITION PURPOSE
- We are seeking an experienced and innovative Technical Applications Specialist to support and transform our mission-critical customer operations and water quality applications. In this role, you will not only maintain our essential utility systems but also drive technological advancement and operational excellence. The ideal candidate will provide technical expertise for our metering systems and water quality monitoring applications while identifying opportunities for process improvement and innovation.
- As we continue to modernize our utility operations, you'll have the opportunity to influence our technical roadmap, implement cutting-edge solutions, and leverage emerging technologies to enhance our service delivery. This role combines traditional utility operations knowledge with forward-thinking approaches to system optimization and automation, making it ideal for a technology professional who is passionate about innovation in the water utility sector.
PRIMARY DUTIES / RESPONSIBILITIES
- Serve as primary technical expert for AMI systems, including Sensus AMI, Neptune 360, Itron/Temetra, and Metron Farnier
- Support and maintain water quality monitoring and compliance applications
- Manage and support custom Meter Test Bench application, ensuring accuracy of meter testing operations and data integrity
- Ensure data integrity and reporting accuracy for regulatory compliance
- Provide technical support for our Laboratory Information Management System (LIMS) and Water Quality Management System
- Troubleshoot system issues and provide timely resolution
- Configure and maintain system integrations
- Create and maintain technical documentation for all supported applications
- Develop standard operating procedures (SOPs) for routine operations
- Maintain system architecture and integration diagrams
- Prepare technical specifications for system enhancements
QUALIFICATIONS
- Education / Experience / Background
- Bachelor's degree or equivalent required
- 5+ years of experience in utility operations and related applications
- Demonstrated experience with utility operations applications
- Proficiency with database management and SQL
- Proven track record in technical problem solving
Knowledge / Skills / Abilities
- Understanding of AMI systems and meter data management
- Knowledge of water quality monitoring systems
- Familiarity with mobile workforce management platforms
- Experience with system administration and support
- Excellent communication and documentation skills
- Ability to manage multiple priorities effectively
- Quick problem-solving abilities for real-time operational issues
- Strong customer service orientation
- Self-motivated with the ability to work independently
- Team player with a collaborative approach
- Comfortable with both office and field work environments
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT
- Local Position (Paramus, NJ) preferred with remote work allowed up to 2 days a week.
- Time flexibility required
Compensation: $60.00 - $70.00 per hour
Who We Are
High Bridge is a bottom-up consulting firm with more than two decades of experience creating innovative solutions for the technology industry.
- • We connect thoughtfully curated talent with reputable employers in our field.
- • We partner with like-minded companies to bolster mutual success and understanding.
- • We deliver results through strategic planning and meticulous project management.
At High Bridge, we believe that success is a measure of results and process, product and person. We are proud to bring integrity and humanity to the work that we do each day. Whether we’re interviewing prospective associates, brainstorming with partners, or troubleshooting with vendors, we pledge our commitment to honesty, transparency, and good humor at every junction.
Careers
Are you passionate about technology? Do you believe in no finish lines? Are people and process the heel in your stride? High Bridge Consulting may be the next journey for you.
Here at High Bridge, our island is technology, but our village is human. We value a culture of authenticity, integrity, and creativity. We work smart, not hard, we look forward, not backward, and we love coming to work on Monday.
If you aren’t afraid of heights, join us on our bridge.
(if you already have a resume on Indeed)