Senior Manager Guest Merchandising Fully Remote - US

Senior Manager Guest Merchandising

Full Time • Fully Remote - US
Our client is a Fortune 500 hospitality and timeshare company that leads the industry in innovation, scale, and service.
They are now looking to add to their team and hire a "Senior Manager Guest Merchandising”. This role will be 100% Remote.

Job Overview:
We are hiring a Senior Manager – Guest Merchandising to drive revenue growth and elevate the guest experience through strategic merchandising across digital and on-property channels. This role will partner closely with marketing, eCommerce, revenue management, and operations teams to optimize product offerings, promotions, and guest engagement strategies.

Key Responsibilities:

  • Lead merchandising strategy across web, mobile, and on-property guest touchpoints
  • Optimize product assortment, pricing, and promotional campaigns to maximize revenue
  • Analyze guest behavior, conversion metrics, and sales performance to inform decisions
  • Partner with cross-functional teams (Marketing, Revenue Management, Operations, Digital)
  • Identify and execute upsell and cross-sell opportunities across the guest journey
  • Drive A/B testing and personalization strategies to improve conversion rates
  • Monitor KPIs and continuously refine merchandising strategies
Qualifications:

  • Bachelor's degree in Business, Marketing, Hospitality, or related field
  • 7–12+ years of experience in merchandising, eCommerce, hospitality, or retail
  • Strong analytical mindset with experience using data to drive decisions
  • Experience working in cross-functional, matrixed environments
  • Excellent communication and stakeholder management skills
Preferred Qualifications:

  • Experience in hospitality, travel, or hotel industry
  • Background in digital merchandising, CRO (conversion rate optimization), or personalization
  • Familiarity with tools like Adobe Analytics, Google Analytics, or similar platforms

This is a remote position.

Compensation: $54.00 per hour




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